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Home Affairs (Krugersdorp) Reviews 16-22 - Page 1

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1.7 (22 Reviews)

    Home Affairs (Krugersdorp) http://govza.yowzit.com/city-of-johannesburg-...
    The Department of Home Affairs Krugersdorp is located in the West Rand of Gauteng. These offices offer a multitude of services to residents in the area. If you are looking for to renew your passport, ...
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    They don't even answer their phone so there is NO service
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    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0

    NO SERVICE

    They don't even answer their phone so there is NO service

    Was this review helpful to you? 
    I was horrified by the lack of staff and help I received while trying to apply for my passport!!! This is a good place to stay away from not sure why I ever stopped applying at Randfontein.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0

    Nightmare!!!

    I was horrified by the lack of staff and help I received while trying to apply for my passport!!! This is a good place to stay away from not sure why I ever stopped applying at Randfontein.

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    I am so dissapointed in the service at Krugersdorp Home Affairs...After a year of doing all they "don't" do...I receiced an answer this morning that I cannot do their work on their behalf, I must go back to them. They ar rude an very unhelpful, and this is my second case with them, and my feeling is that they are not at all helpfull!!
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Maryna Knoetze Reviewed by Maryna Knoetze September 25, 2013
    Top 1000 Reviewer  -   View all my reviews (1)

    Application for SA citizenship

    I am so dissapointed in the service at Krugersdorp Home Affairs...After a year of doing all they "don't" do...I receiced an answer this morning that I cannot do their work on their behalf, I must go back to them. They ar rude an very unhelpful, and this is my second case with them, and my feeling is that they are not at all helpfull!!

    Was this review helpful to you? 
    Good day.

    I rated professionalism high. Staff is professional, but not knowledgeable. I phoned to ask what I must take with, the requirments for replacing ID differs from the site requirements.
    No one knows if you need affidavit or not, no one knows if I need proof of residince ??? so You drive 2 hours to make U-Turn still not knowing what is needed. TIP : perhaps have this on your site
    Overall Rating 
     
    2.5
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    2.0
    Professionalism 
     
    3.0
    Service 
     
    4.0
    vania Reviewed by vania September 16, 2013
    Top 1000 Reviewer  -   View all my reviews (1)

    REplacing of ID document - (lost previous ID)

    Good day.

    I rated professionalism high. Staff is professional, but not knowledgeable. I phoned to ask what I must take with, the requirments for replacing ID differs from the site requirements.
    No one knows if you need affidavit or not, no one knows if I need proof of residince ??? so You drive 2 hours to make U-Turn still not knowing what is needed. TIP : perhaps have this on your site

    Was this review helpful to you? 
    Went to renew my son's passport - we were done & dusted in 30 minutes! Shadrack was at the desk helping us & while he was waiting for a customer to fill in her form instead of waiting for her which took 10 minutes, he called us through & helped us at the same time with an awesome friendly attitude - can't get better service than this from a Home Affairs Office .... can't say the same for Randburg Home Affairs who have rude staff!
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Gillian Reviewed by Gillian August 27, 2013
    Top 1000 Reviewer  -   View all my reviews (1)

    Awesome service from Shadrack at Krugersdorp Home Affairs

    Went to renew my son's passport - we were done & dusted in 30 minutes! Shadrack was at the desk helping us & while he was waiting for a customer to fill in her form instead of waiting for her which took 10 minutes, he called us through & helped us at the same time with an awesome friendly attitude - can't get better service than this from a Home Affairs Office .... can't say the same for Randburg Home Affairs who have rude staff!

    Was this review helpful to you? 
    I applied for my passport 2 weeks ago and it is ready - WOW awesome thank you
    Overall Rating 
     
    4.8
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Jolize Rykaart Reviewed by Jolize Rykaart August 02, 2013
    Top 1000 Reviewer  -   View all my reviews (1)

    Awesome service Krugersdorp DHA

    I applied for my passport 2 weeks ago and it is ready - WOW awesome thank you

    Was this review helpful to you? 
    My husband and I needed new passports. We were helped immediately and receives them within 1 week. Thank you!!!!
    Overall Rating 
     
    4.5
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Mandy Steenkamp Reviewed by Mandy Steenkamp July 12, 2013
    Top 1000 Reviewer  -   View all my reviews (1)

    Passport applications

    My husband and I needed new passports. We were helped immediately and receives them within 1 week. Thank you!!!!

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