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Home Social Services Home Affairs Home Affairs (Wynberg - Johannesburg)

Home Affairs (Wynberg - Johannesburg)

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3.6 (18 Reviews)

    Home Affairs (Wynberg - Johannesburg) http://govza.yowzit.com/city-of-johannesburg-...
    The Department of Home Affairs Wynberg close to Sandton, and offers a range of services for all citizens of South Africa, as well as foreigners. These include maintaining the National Population Regis...
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    The Department of Home Affairs Wynberg close to Sandton, and offers a range of services for all citizens of South Africa, as well as foreigners. These include maintaining the National Population Register (NPR), managing the birth, marriage and death records, determining and granting citizenship, Issuing travel documents and passports, Issuing identity documents (ID).
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    Average user rating from: 18 user(s)

    Overall Rating 
     
    3.6
    Quality of Information/ Advice 
     
    3.6  (18)
    Efficiency 
     
    3.6  (18)
    Professionalism 
     
    3.6  (18)
    Service 
     
    3.6  (18)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    Guys keep up the good work.you are so amazing.your service is of high standard.everyone one of you is so helpfull and caring.MAY GOD BLESS YOU ALL.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    vincent Reviewed by vincent March 17, 2017
      -   View all my reviews (1)

    THAT WAS GOOD

    Guys keep up the good work.you are so amazing.your service is of high standard.everyone one of you is so helpfull and caring.MAY GOD BLESS YOU ALL.

    Was this review helpful to you? 
    Very long queues, unfriendly staff.
    Overall Rating 
     
    1.5
    Quality of Information/ Advice 
     
    2.0
    Efficiency 
     
    2.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Ridwaan Tayob Reviewed by Ridwaan Tayob June 30, 2016
    Top 50 Reviewer  -   View all my reviews (25)

    Waste of time

    Very long queues, unfriendly staff.

    Was this review helpful to you? 
    Staff were very efficient in executing my request, and very polite too..
    For me this is the #1 home affairs office in Gauteng
    Overall Rating 
     
    4.0
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    4.0
    Faheem Reviewed by Faheem June 29, 2016
    Top 100 Reviewer  -   View all my reviews (6)

    GREAT SERVICE

    Staff were very efficient in executing my request, and very polite too..
    For me this is the #1 home affairs office in Gauteng

    Was this review helpful to you? 
    I applied for unabridged certificates on the 26/01/2016, was there at 12:30 and was done at 14:30, now to wait for 6 weeks.
    Staff was polite and extremely helpful, a gentleman walked around and assisted everyone that had questions, so a big thank you to all that helped.
    Overall Rating 
     
    4.0
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    4.0
    Vennie Reviewed by Vennie January 28, 2016
      -   View all my reviews (1)

    Thank you Wynberg Home Affairs.

    I applied for unabridged certificates on the 26/01/2016, was there at 12:30 and was done at 14:30, now to wait for 6 weeks.
    Staff was polite and extremely helpful, a gentleman walked around and assisted everyone that had questions, so a big thank you to all that helped.

    Was this review helpful to you? 
    All the staff at Home Affairs Sandton should be given a merit increase for efficiency ... 45 minutes to apply for new passport and new id... 7 days later both ready for collection ... Wow....
    Overall Rating 
     
    4.0
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    4.0
    Kumi Reviewed by Kumi December 28, 2015
      -   View all my reviews (1)

    Thanks Wynberg Home Affairs .. Sandton

    All the staff at Home Affairs Sandton should be given a merit increase for efficiency ... 45 minutes to apply for new passport and new id... 7 days later both ready for collection ... Wow....

    Was this review helpful to you? 
    Best home affairs office I've seen
    Overall Rating 
     
    3.8
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    3.0
    Professionalism 
     
    4.0
    Service 
     
    4.0
    Philip Reviewed by Philip September 21, 2015
      -   View all my reviews (1)

    surprisingly good!

    Best home affairs office I've seen

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    Can do better, but better than all the other offices I have been to. :-)
    Overall Rating 
     
    3.0
    Quality of Information/ Advice 
     
    3.0
    Efficiency 
     
    3.0
    Professionalism 
     
    3.0
    Service 
     
    3.0
    Ed Jones Reviewed by Ed Jones March 30, 2015
    Top 100 Reviewer  -   View all my reviews (11)

    Best Home Affair's I have been to

    Can do better, but better than all the other offices I have been to. :-)

    Was this review helpful to you? 
    Excellent service today from the folks at Wynberg (Alexandra) home affairs office. 2 kids passports, 2 unabridged birth certificates and a smart card ID all applied for (and SMS notification received) within an hour. Compared to Randburg where it took 7 hours for me to get my application in last year, this was a total pleasure. Friendly efficient staff, neat clean facilities. Very encouraging.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Stephen Owens Reviewed by Stephen Owens February 19, 2015
    Top 1000 Reviewer  -   View all my reviews (1)

    Excellent Experience

    Excellent service today from the folks at Wynberg (Alexandra) home affairs office. 2 kids passports, 2 unabridged birth certificates and a smart card ID all applied for (and SMS notification received) within an hour. Compared to Randburg where it took 7 hours for me to get my application in last year, this was a total pleasure. Friendly efficient staff, neat clean facilities. Very encouraging.

    Was this review helpful to you? 
    I first applied to change my surname and I was assisted by a gentleman (Naphtal) and I noticed that he is very helpful as he also attended to number of clients assisting them by telling them which counter they needed to go to. The process did not take long and a few weeks later got a message to collect my new ID.
    I then went again early this year to apply for a smart card ID. Although I spent a long time in the queue I was so happy that 3 days later I got a message to collect.
    BIG UPS to all the staff members considering the high number of clients they have to deal with!!!
    Overall Rating 
     
    4.5
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Velile Mjingwana Reviewed by Velile Mjingwana November 21, 2014
    Top 1000 Reviewer  -   View all my reviews (1)

    Mr

    I first applied to change my surname and I was assisted by a gentleman (Naphtal) and I noticed that he is very helpful as he also attended to number of clients assisting them by telling them which counter they needed to go to. The process did not take long and a few weeks later got a message to collect my new ID.
    I then went again early this year to apply for a smart card ID. Although I spent a long time in the queue I was so happy that 3 days later I got a message to collect.
    BIG UPS to all the staff members considering the high number of clients they have to deal with!!!

    Was this review helpful to you? 
    Twice I phoned the call centre to enquire about 1) whether both parents need to be present to apply for a child's passport & 2) whether I could collect my daughter's passport myself and was told 1) only one parent need be present & 2) I could collect on behalf of my daughter only to be turned back at the Randburg office.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Reviewed by Guest October 30, 2014

    Call centre service

    Twice I phoned the call centre to enquire about 1) whether both parents need to be present to apply for a child's passport & 2) whether I could collect my daughter's passport myself and was told 1) only one parent need be present & 2) I could collect on behalf of my daughter only to be turned back at the Randburg office.

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    Honestly if I could give a Zero rating I would... I get to the front of the line and the guy at the Information desk gets up and walks away, another then comes and sits down, not greeting, but rather applying Vaseline to his lips and hands... Eventually asks me what I want and then I get taken outside to stand in a line there in the sun... SERIOUSLY??
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Michelle Reviewed by Michelle October 03, 2014
    Top 1000 Reviewer  -   View all my reviews (1)

    Zero. . .

    Honestly if I could give a Zero rating I would... I get to the front of the line and the guy at the Information desk gets up and walks away, another then comes and sits down, not greeting, but rather applying Vaseline to his lips and hands... Eventually asks me what I want and then I get taken outside to stand in a line there in the sun... SERIOUSLY??

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    I applied for my son's birth certificate for change of surname in April.I was told it would take 3months.
    I call after 3mnths I am now told it was only captured in June and i must check after September it could take up to 8mnths.
    This is pathetic!!!!!
    Overall Rating 
     
    2.3
    Quality of Information/ Advice 
     
    2.0
    Efficiency 
     
    2.0
    Professionalism 
     
    2.0
    Service 
     
    3.0
    busi Reviewed by busi August 13, 2014
    Top 1000 Reviewer  -   View all my reviews (1)

    disappointed

    I applied for my son's birth certificate for change of surname in April.I was told it would take 3months.
    I call after 3mnths I am now told it was only captured in June and i must check after September it could take up to 8mnths.
    This is pathetic!!!!!

    Was this review helpful to you? 
    Alex HAffair. Pleasant and friendly. A amazing man on the floor between the people, making sure we were in the correct q. Making sure we had everything. Pleasant people behind desks. I got my Smartcard with no trouble. Has been there before for pasport and temp id. Always good experience.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    A van Jaarsveld Reviewed by A van Jaarsveld August 04, 2014
    Top 500 Reviewer  -   View all my reviews (2)

    weldone and kind

    Alex HAffair. Pleasant and friendly. A amazing man on the floor between the people, making sure we were in the correct q. Making sure we had everything. Pleasant people behind desks. I got my Smartcard with no trouble. Has been there before for pasport and temp id. Always good experience.

    Was this review helpful to you? 
    I went to Alexandra home Affairs to apply for Smart card ID I receive my Smart card in 3 days............


    EXCELLENT SERVICE ALEXANDRA HOME AFFAIRS
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Thulani Langa Reviewed by Thulani Langa July 28, 2014
    Top 500 Reviewer  -   View all my reviews (2)

    Excellent service!!!!!!!!

    I went to Alexandra home Affairs to apply for Smart card ID I receive my Smart card in 3 days............


    EXCELLENT SERVICE ALEXANDRA HOME AFFAIRS

    Was this review helpful to you? 
    I went to Alexandra home Affairs to apply for Smart card ID I receive my Smart card in 3 days............


    EXCELLENT SERVICE ALEXANDRA HOME AFFAIRS
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Thulani Langa Reviewed by Thulani Langa July 28, 2014
    Top 500 Reviewer  -   View all my reviews (2)

    Excellent service!!!!!!!!

    I went to Alexandra home Affairs to apply for Smart card ID I receive my Smart card in 3 days............


    EXCELLENT SERVICE ALEXANDRA HOME AFFAIRS

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