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Home Transport Vehicle Licensing and Testing Stations Alrode Licensing & Testing Station

Alrode Licensing & Testing Station Hot

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1.1 (11 Reviews)

    Alrode Licensing & Testing Station http://govza.yowzit.com/city-of-johannesburg-...
    Alrode Licensing & Testing Station offers - Renewals of driver's license cards. Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, rat...
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    Alrode Licensing & Testing Station offers - Renewals of driver's license cards.
    Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, ratings, reviews & recommendations.

    User reviews

    Average user rating from: 11 user(s)

    Overall Rating 
     
    1.1
    Location 
     
    1.0  (11)
    Efficiency 
     
    1.2  (11)
    Professionalism 
     
    1.3  (11)
    Service 
     
    1.1  (11)
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    Ratings (the higher the better)
    • Location
    • Efficiency
    • Professionalism
    • Service
    Comments
    I have been sitting here now for over an hour trying to renew my drivers license. The que has moved three people in all this time.
    Out of 6 cubicles One is manned and the manner in which the staff talk and deal with clients is nothing more than absolute disrespect.
    This is a disgraceful service paid for by tax payers money.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
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    1.0
    Professionalism 
     
    1.0
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    1.0
    IrisD Reviewed by IrisD February 22, 2018
      -   View all my reviews (1)

    Most efficient experience ever experienced

    I have been sitting here now for over an hour trying to renew my drivers license. The que has moved three people in all this time.
    Out of 6 cubicles One is manned and the manner in which the staff talk and deal with clients is nothing more than absolute disrespect.
    This is a disgraceful service paid for by tax payers money.

    Was this review helpful to you? 
    Always very long queues and the service is very poor. Unprofessionalism from employees, the act like we are there to beg them to give us their services for free. They are rude dragging their feet to do their job and arrogant.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
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    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Ntombizanele Feni Reviewed by Ntombizanele Feni January 12, 2018
    Last updated: January 12, 2018
      -   View all my reviews (1)

    Drivers` licence renewal

    Always very long queues and the service is very poor. Unprofessionalism from employees, the act like we are there to beg them to give us their services for free. They are rude dragging their feet to do their job and arrogant.

    Was this review helpful to you? 
    Service does not exist. what a waste of time posting a telephone number on the internet when you don't even answer the phone
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
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    1.0
    Brij Reviewed by Brij September 15, 2017
      -   View all my reviews (1)

    Dont answer calls

    Service does not exist. what a waste of time posting a telephone number on the internet when you don't even answer the phone

    Was this review helpful to you? 
    If there were ZEROS, that's what they would get on ALL accounts.
    They are rude, arrogant, inefficient and totally disinterested in their jobs or you as a customer.
    They don't care how long they take with each person and they actually tell you that.....!!!!!!!!!!!!
    The state of the offices are shocking..... I would feel ashamed to work in a place like that!!!!
    There is no signage to point you to the correct queues and when you ask, they can hardly muster up the strength to provide you with an answer but they know you are in their hands and I guess that makes them feel like they have the power to treat you as they do!!!!!
    Why, oh why, can't we do this online or extend the period of validity of our licences to 10 years!? This would certainly ease so many problems.......!!!!
    Overall Rating 
     
    1.0
    Location 
     
    1.0
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    1.0
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    1.0
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    1.0
    Sherry Voges Reviewed by Sherry Voges August 31, 2017
      -   View all my reviews (1)

    Renewing a Drivers Licence

    If there were ZEROS, that's what they would get on ALL accounts.
    They are rude, arrogant, inefficient and totally disinterested in their jobs or you as a customer.
    They don't care how long they take with each person and they actually tell you that.....!!!!!!!!!!!!
    The state of the offices are shocking..... I would feel ashamed to work in a place like that!!!!
    There is no signage to point you to the correct queues and when you ask, they can hardly muster up the strength to provide you with an answer but they know you are in their hands and I guess that makes them feel like they have the power to treat you as they do!!!!!
    Why, oh why, can't we do this online or extend the period of validity of our licences to 10 years!? This would certainly ease so many problems.......!!!!

    Was this review helpful to you? 
    Brought my daughter to apply for her learners & get a date, I was astounded by the poor servise it was slow staff arrogant , after 4 hours of waiting had to leave came back next day to be treated to the same rude inafecient staff
    One cashier who worked like a sloth
    With all the modern tec available there is no excuse
    Overall Rating 
     
    1.0
    Location 
     
    1.0
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    1.0
    Professionalism 
     
    1.0
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    1.0
    Wayne aimpson Reviewed by Wayne aimpson July 06, 2017
      -   View all my reviews (1)

    Learners license

    Brought my daughter to apply for her learners & get a date, I was astounded by the poor servise it was slow staff arrogant , after 4 hours of waiting had to leave came back next day to be treated to the same rude inafecient staff
    One cashier who worked like a sloth
    With all the modern tec available there is no excuse

    Was this review helpful to you? 
    All above is actually -1 and more.
    Poor Poor service!!!!!!!!!
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
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    1.0
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    1.0
    Martie Fourie Reviewed by Martie Fourie January 26, 2017
      -   View all my reviews (1)

    Licence renual

    All above is actually -1 and more.
    Poor Poor service!!!!!!!!!

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    The most arrogant bunch of staff that thinks they are doing us a big favor when they suppose to be doing their jobs.Firstly I don't think anyone there is competent enough to actually conduct their duties and don't know how to deal with the public. They sit behind these glass windows and cannot hear what they are saying neither can they articulate and speak properly. I had to take off from work and go to this place 3 times, just because they gave me the incorrect information each time.How difficult can it be to explain us what the requirements are for renewing your license card???? What is the Head of Dept doing about this, nothing?? Why cant they put up a notice board advising the public properly what is required?? This is just plain down incompetence..well what can we say or do, coz no one will even answer or take responsibility..Government offices/institutes are becoming worse..no improvement whatsoever....It is a nightmare to go to this office....
    Overall Rating 
     
    1.0
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    1.0
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    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    A Anonn Reviewed by A Anonn September 02, 2016
      -   View all my reviews (1)

    Incompetence and Bad quality service

    The most arrogant bunch of staff that thinks they are doing us a big favor when they suppose to be doing their jobs.Firstly I don't think anyone there is competent enough to actually conduct their duties and don't know how to deal with the public. They sit behind these glass windows and cannot hear what they are saying neither can they articulate and speak properly. I had to take off from work and go to this place 3 times, just because they gave me the incorrect information each time.How difficult can it be to explain us what the requirements are for renewing your license card???? What is the Head of Dept doing about this, nothing?? Why cant they put up a notice board advising the public properly what is required?? This is just plain down incompetence..well what can we say or do, coz no one will even answer or take responsibility..Government offices/institutes are becoming worse..no improvement whatsoever....It is a nightmare to go to this office....

    Was this review helpful to you? 
    I don't know who died and told the staff there that they are untouchable, such disrespect and arrogance I've never seen in any public office. Those guys take the cup shem.

    They will make you feel that you're in their territory. Just can't wait to get my card and never ever to step in that place again.

    The 1's on the ratings are there just because there are no zeros's on the menu.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
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    1.0
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    1.0
    Annonymous Reviewed by Annonymous August 24, 2016
      -   View all my reviews (1)

    Incompetence

    I don't know who died and told the staff there that they are untouchable, such disrespect and arrogance I've never seen in any public office. Those guys take the cup shem.

    They will make you feel that you're in their territory. Just can't wait to get my card and never ever to step in that place again.

    The 1's on the ratings are there just because there are no zeros's on the menu.

    Was this review helpful to you? 
    goodness why are there no options for (0) zero here.

    Honestly the worst service ever. they make you feel like you are in their way and taking their personal time away from them. First they completely ignore you, hoping that you would just eventually vanish. Please treat us with dignity and respect!!!!!!!!!!!! after all we are the people paying your salary !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    These guys seriously seriously need some customer service courses. Horrifying does not even mildly explain this experience.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
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    1.0
    Jess Reviewed by Jess July 20, 2016
      -   View all my reviews (1)

    Worst service eveeeeeeeeer

    goodness why are there no options for (0) zero here.

    Honestly the worst service ever. they make you feel like you are in their way and taking their personal time away from them. First they completely ignore you, hoping that you would just eventually vanish. Please treat us with dignity and respect!!!!!!!!!!!! after all we are the people paying your salary !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    These guys seriously seriously need some customer service courses. Horrifying does not even mildly explain this experience.

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    The contact numbers:
    011 9992345
    011 9992556
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
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    1.0
    M Kleynhans Reviewed by M Kleynhans March 14, 2016
      -   View all my reviews (1)

    Alberton Licensing Department

    The contact numbers:
    011 9992345
    011 9992556

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    The contact phone numbers on the website do not exist anymore.

    Staff at the entrance to the facility are not helpful and make one feel as if you are intruding on their time and seem irritated.

    Poor signage does not describe where to go for what.

    Once at the service desk, the service is very good with knowledgeable staff
    Overall Rating 
     
    2.5
    Location 
     
    1.0
    Efficiency 
     
    3.0
    Professionalism 
     
    4.0
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    2.0
    M Mitchell Reviewed by M Mitchell July 20, 2015
      -   View all my reviews (1)

    information incorrect

    The contact phone numbers on the website do not exist anymore.

    Staff at the entrance to the facility are not helpful and make one feel as if you are intruding on their time and seem irritated.

    Poor signage does not describe where to go for what.

    Once at the service desk, the service is very good with knowledgeable staff

    Was this review helpful to you?