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Home Municipal Services Customer Service Katlehong 1 Customer Care Centre

Katlehong 1 Customer Care Centre

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3.9 (84 Reviews)

    Katlehong 1 Customer Care Centre http://govza.yowzit.com/ekurhuleni-metropolit...
    Customer Care Centre, offers services that include: Payment and account-related services; Logging and following up of all complaints; Provision of information related to all services in the Metro; Lia...
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    Customer Care Centre, offers services that include: Payment and account-related services; Logging and following up of all complaints; Provision of information related to all services in the Metro; Liaison with and referral to line departments where necessary; Booking of facilities and services; Provision of a multi-purpose community care front desk; and Switchboard and call centre related services.

    User reviews

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    Average user rating from: 84 user(s)

    Overall Rating 
     
    3.9
    Professionalism 
     
    3.9  (84)
    Advice 
     
    3.9  (84)
    Availability 
     
    3.9  (84)
    Effectiveness 
     
    3.8  (84)
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    Ratings (the higher the better)
    • Professionalism
    • Advice
    • Availability
    • Effectiveness
    Comments
    no further comment
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Akhona Zulu Reviewed by Akhona Zulu January 26, 2017
      -   View all my reviews (1)

    Good Service

    no further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    no further comment
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Kenneth Reviewed by Kenneth January 26, 2017
      -   View all my reviews (1)

    Good Service

    no further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    shortage of staff they must hire more tellers to avoid long lines
    Overall Rating 
     
    3.8
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    2.0
    Effectiveness 
     
    3.0
    Nkosinathi Nene Reviewed by Nkosinathi Nene January 26, 2017
    Top 500 Reviewer  -   View all my reviews (2)

    Good Service

    shortage of staff they must hire more tellers to avoid long lines

    Owner's reply

    Thank you for the feedback about your service experience. While your overall experience is positive, there are still areas in which we can improve.

    Was this review helpful to you? 
    no further comment
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Jabulani Reviewed by Jabulani January 26, 2017
      -   View all my reviews (1)

    Good Service

    no further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    we need more parks
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Lindiwe Jiyane Reviewed by Lindiwe Jiyane January 26, 2017
      -   View all my reviews (1)

    Good Service

    we need more parks

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    no further comment
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Lindo Dube Reviewed by Lindo Dube January 26, 2017
      -   View all my reviews (1)

    Good Service

    no further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    the service was good
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Dumsani Mashinini Reviewed by Dumsani Mashinini January 26, 2017
      -   View all my reviews (1)

    Good Service

    the service was good

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    no further comment
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Joseph Mokoena Reviewed by Joseph Mokoena January 26, 2017
      -   View all my reviews (1)

    Good Service

    no further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    no further comment
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Mandla Reviewed by Mandla January 26, 2017
      -   View all my reviews (1)

    Good Service

    no further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    they help me with everything i had a problem with
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Nomthandazo Modibedi Reviewed by Nomthandazo Modibedi January 26, 2017
      -   View all my reviews (1)

    Good Service

    they help me with everything i had a problem with

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    no further comment
    Overall Rating 
     
    4.8
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    4.0
    Nonkululeko Khoza Reviewed by Nonkululeko Khoza January 26, 2017
      -   View all my reviews (1)

    Good Service

    no further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    electricity bill is high
    Overall Rating 
     
    4.5
    Professionalism 
     
    5.0
    Advice 
     
    3.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Siyabonga Reviewed by Siyabonga January 26, 2017
      -   View all my reviews (1)

    Good Service

    electricity bill is high

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    am happy with the service i got, they helped me with the issues i had and they gave me good advice
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Daniel Reviewed by Daniel January 26, 2017
      -   View all my reviews (1)

    Good Service

    am happy with the service i got, they helped me with the issues i had and they gave me good advice

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    we dont have police station near where i live
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Thabo Maduna Reviewed by Thabo Maduna January 26, 2017
      -   View all my reviews (1)

    Good Service

    we dont have police station near where i live

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    i am not happy with the service i got from the clinic, the nurses they dont treat us well
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Lindani Kubeka Reviewed by Lindani Kubeka January 26, 2017
      -   View all my reviews (1)

    Poor service

    i am not happy with the service i got from the clinic, the nurses they dont treat us well

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
     
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