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Home Municipal Services Customer Service Kempton Park Customer Care Centre

Kempton Park Customer Care Centre Hot

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4.1 (121 Reviews)

    Kempton Park Customer Care Centre http://govza.yowzit.com/ekurhuleni-metropolit...
    Customer Care Centre, offers services that include: Payment and account-related services; Logging and following up of all complaints; Provision of information related to all services in the Metro; Lia...
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    Customer Care Centre, offers services that include: Payment and account-related services; Logging and following up of all complaints; Provision of information related to all services in the Metro; Liaison with and referral to line departments where necessary; Booking of facilities and services; Provision of a multi-purpose community care front desk; and Switchboard and call centre related services.

    User reviews

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    Average user rating from: 121 user(s)

    Overall Rating 
     
    4.1
    Professionalism 
     
    4.1  (121)
    Advice 
     
    4.1  (121)
    Availability 
     
    4.1  (121)
    Effectiveness 
     
    4.1  (121)
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    Ratings (the higher the better)
    • Professionalism
    • Advice
    • Availability
    • Effectiveness
    Comments
    Service I got from the clinic was not good.
    Overall Rating 
     
    3.3
    Professionalism 
     
    4.0
    Advice 
     
    3.0
    Availability 
     
    3.0
    Effectiveness 
     
    3.0
    Anonymous Reviewed by Anonymous February 13, 2017
    #1 Reviewer  -   View all my reviews (671)

    Bad

    Service I got from the clinic was not good.

    Owner's reply

    Thank you for the feedback about your service experience. While your overall experience is positive, there are still areas in which we can improve.

    Was this review helpful to you? 
    No further comment
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Anonymous Reviewed by Anonymous February 13, 2017
    #1 Reviewer  -   View all my reviews (671)

    Good

    No further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    No further comment
    Overall Rating 
     
    4.3
    Professionalism 
     
    4.0
    Advice 
     
    4.0
    Availability 
     
    5.0
    Effectiveness 
     
    4.0
    Gcina Reviewed by Gcina February 13, 2017
      -   View all my reviews (1)

    Good

    No further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    The service is good
    Overall Rating 
     
    3.0
    Professionalism 
     
    3.0
    Advice 
     
    3.0
    Availability 
     
    4.0
    Effectiveness 
     
    2.0
    Warrin Madhra Reviewed by Warrin Madhra February 13, 2017
      -   View all my reviews (1)

    Good

    The service is good

    Owner's reply

    Thank you for the feedback about your service experience. While your overall experience is positive, there are still areas in which we can improve.

    Was this review helpful to you? 
    I have no comment
    Overall Rating 
     
    4.3
    Professionalism 
     
    4.0
    Advice 
     
    4.0
    Availability 
     
    5.0
    Effectiveness 
     
    4.0
    Dudu Reviewed by Dudu February 13, 2017
      -   View all my reviews (1)

    Good

    I have no comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    The service is very poor at the clinic.
    Overall Rating 
     
    4.5
    Professionalism 
     
    4.0
    Advice 
     
    4.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Zama Reviewed by Zama February 13, 2017
    Top 500 Reviewer  -   View all my reviews (2)

    Poor

    The service is very poor at the clinic.

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    I have no comment
    Overall Rating 
     
    4.5
    Professionalism 
     
    4.0
    Advice 
     
    5.0
    Availability 
     
    4.0
    Effectiveness 
     
    5.0
    philasande Reviewed by philasande February 13, 2017
      -   View all my reviews (1)

    Good

    I have no comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    I am happy
    Overall Rating 
     
    3.8
    Professionalism 
     
    4.0
    Advice 
     
    4.0
    Availability 
     
    3.0
    Effectiveness 
     
    4.0
    Vusi Reviewed by Vusi February 13, 2017
      -   View all my reviews (1)

    Good

    I am happy

    Owner's reply

    Thank you for the feedback about your service experience. While your overall experience is positive, there are still areas in which we can improve.

    Was this review helpful to you? 
    No cellphones are allowed in the library please switch off your phones.
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Mxolisi Reviewed by Mxolisi February 13, 2017
      -   View all my reviews (1)

    Good

    No cellphones are allowed in the library please switch off your phones.

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    Service at the clinic is very poor.
    Overall Rating 
     
    2.0
    Professionalism 
     
    2.0
    Advice 
     
    2.0
    Availability 
     
    2.0
    Effectiveness 
     
    2.0
    Ntombi Nene Reviewed by Ntombi Nene February 13, 2017
    Top 500 Reviewer  -   View all my reviews (2)

    Poor

    Service at the clinic is very poor.

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate your honesty about areas in which the experience was sub-optimal. We will use your feedback as part of our service improvement programme.

    Was this review helpful to you? 
    Charging of cellphones are not allowed
    Overall Rating 
     
    4.5
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    4.0
    Effectiveness 
     
    4.0
    Puseletso Reviewed by Puseletso February 13, 2017
      -   View all my reviews (1)

    Good

    Charging of cellphones are not allowed

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    No charging of cellphones is allowed
    Overall Rating 
     
    5.0
    Professionalism 
     
    5.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Porita Reviewed by Porita February 13, 2017
      -   View all my reviews (1)

    Good

    No charging of cellphones is allowed

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    Services are good
    Overall Rating 
     
    4.0
    Professionalism 
     
    4.0
    Advice 
     
    4.0
    Availability 
     
    4.0
    Effectiveness 
     
    4.0
    Gabriel Reviewed by Gabriel February 13, 2017
    Top 500 Reviewer  -   View all my reviews (2)

    Good

    Services are good

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    No further comment
    Overall Rating 
     
    4.5
    Professionalism 
     
    4.0
    Advice 
     
    4.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Kabelo Reviewed by Kabelo February 13, 2017
    Top 500 Reviewer  -   View all my reviews (2)

    Good

    No further comment

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
    No charging of cellphones are allowed
    Overall Rating 
     
    4.8
    Professionalism 
     
    4.0
    Advice 
     
    5.0
    Availability 
     
    5.0
    Effectiveness 
     
    5.0
    Phumla Reviewed by Phumla February 13, 2017
      -   View all my reviews (1)

    Good

    No charging of cellphones are allowed

    Owner's reply

    Thank you for the feedback about your service experience. We appreciate you taking the time to engage with us. We are glad you had a positive experience.

    Was this review helpful to you? 
     
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