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Home Affairs (Nigel)

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3.1 (8 Reviews)

    Home Affairs (Nigel) http://govza.yowzit.com/ekurhuleni-metropolit...
    The Department of Home Affairs Nigel is located in Gauteng. They offer a range of services for all citizens of South Africa, as well as foreigners. These include Civic Services: Maintaining the Nation...
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    The Department of Home Affairs Nigel is located in Gauteng. They offer a range of services for all citizens of South Africa, as well as foreigners. These include Civic Services: Maintaining the National Population Register (NPR), Managing the birth, marriage and death records, Determining and granting citizenship, Issuing travel documents and passports, Issuing identity documents (ID).
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    User reviews

    Average user rating from: 8 user(s)

    Overall Rating 
     
    3.1
    Quality of Information/ Advice 
     
    3.1  (8)
    Efficiency 
     
    3.0  (8)
    Professionalism 
     
    3.3  (8)
    Service 
     
    3.0  (8)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    Chanelle Minnaar is one of the supervisors at Nigel Home Affairs. She is not professional, friendly or helpful at all. Actually a very rude lady.
    She was on her knees on the floor looking for my file they lost. In a flat spin she had most of the staff members looking for my file and couldn't find it after looking for it for an hour. Said they will investigate and come back to me. Today 5 Months later I'm still waiting. There's a duplication on my ID number. ONLY home affairs fault. Now I'm sitting with the problem and NO one can sort it out. Every time I call Nigel Home Affairs they say Pretoria Head Office is still busy with the escalation.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Wanda Reviewed by Wanda June 28, 2017
      -   View all my reviews (1)

    Bad Service from Nigel Home Affairs

    Chanelle Minnaar is one of the supervisors at Nigel Home Affairs. She is not professional, friendly or helpful at all. Actually a very rude lady.
    She was on her knees on the floor looking for my file they lost. In a flat spin she had most of the staff members looking for my file and couldn't find it after looking for it for an hour. Said they will investigate and come back to me. Today 5 Months later I'm still waiting. There's a duplication on my ID number. ONLY home affairs fault. Now I'm sitting with the problem and NO one can sort it out. Every time I call Nigel Home Affairs they say Pretoria Head Office is still busy with the escalation.

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    WOW Simply amazing everyone working at the Nigel Home affairs offices from the security all the way to the end is extremely helpful friendly efficient. They truly help every single person in record time.

    It is inspiring to see how well they all work together to help everyone, please do tell them we appreciate their friendliness as well as their efficiency

    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Chantelle Reviewed by Chantelle June 08, 2017
      -   View all my reviews (1)

    Nigel is the Best Home affairs

    WOW Simply amazing everyone working at the Nigel Home affairs offices from the security all the way to the end is extremely helpful friendly efficient. They truly help every single person in record time.

    It is inspiring to see how well they all work together to help everyone, please do tell them we appreciate their friendliness as well as their efficiency

    Was this review helpful to you? 
    Nigel is the most efficient Home Affairs office there is in Gauteng. I used quite a few but the services at Nigel is tops
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Thandi Radebe Reviewed by Thandi Radebe October 05, 2016
    Top 100 Reviewer  -   View all my reviews (6)

    Exceptional Service at Home Affairs Nigel

    Nigel is the most efficient Home Affairs office there is in Gauteng. I used quite a few but the services at Nigel is tops

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    How can we be help by one counter,workers keep on asking us what are we here for
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    sibusiso Reviewed by sibusiso October 28, 2015
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    poor service

    How can we be help by one counter,workers keep on asking us what are we here for

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    always offline for collection and attitude of the workers is not professional,people are there for getting payed for Mahala. not happy at all,khaliss@eskom.co.za
    stanley
    mr
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    stanley Reviewed by stanley October 09, 2015
      -   View all my reviews (1)

    mr

    always offline for collection and attitude of the workers is not professional,people are there for getting payed for Mahala. not happy at all,khaliss@eskom.co.za
    stanley
    mr

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    What fantastic service!!!! congratulations to the staff and management. Please can't they send the Alberton Home Affairs to you for training and also show them how to treat the public who pays their salary. Their arrogance is amazing!!! fire the whole lot at Alberton and we will all go to Nigel!
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    alta Reviewed by alta July 30, 2015
    Last updated: July 30, 2015
      -   View all my reviews (1)

    fantastic

    What fantastic service!!!! congratulations to the staff and management. Please can't they send the Alberton Home Affairs to you for training and also show them how to treat the public who pays their salary. Their arrogance is amazing!!! fire the whole lot at Alberton and we will all go to Nigel!

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    By FAR the best, most efficient and friendliest home affairs office I've ever visited. Well done to the staff for the smiles and efficient service. Every other home affairs employee should take a lesson from these guys.
    Overall Rating 
     
    4.3
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    5.0
    Cindy Reviewed by Cindy July 18, 2015
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    Excellent Service

    By FAR the best, most efficient and friendliest home affairs office I've ever visited. Well done to the staff for the smiles and efficient service. Every other home affairs employee should take a lesson from these guys.

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    I waited more than 7 weeks JUST for my passport
    Overall Rating 
     
    2.5
    Quality of Information/ Advice 
     
    3.0
    Efficiency 
     
    2.0
    Professionalism 
     
    4.0
    Service 
     
    1.0
    Brandon Reviewed by Brandon January 25, 2015
    Top 1000 Reviewer  -   View all my reviews (1)

    Bad service

    I waited more than 7 weeks JUST for my passport

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