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Home Transport Vehicle Licensing and Testing Stations Bedfordview Licensing & Testing Station

Bedfordview Licensing & Testing Station

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1.2 (34 Reviews)

    Bedfordview Licensing & Testing Station http://govza.yowzit.com/ekurhuleni-metropolit...
    Bedfordview Licensing & Testing Station offers - Renewals of driver's license cards. Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours,...
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    Bedfordview Licensing & Testing Station offers - Renewals of driver's license cards. Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, ratings, reviews & recommendations.

    User reviews

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    Average user rating from: 34 user(s)

    Overall Rating 
     
    1.2
    Location 
     
    1.3  (34)
    Efficiency 
     
    1.2  (34)
    Professionalism 
     
    1.3  (34)
    Service 
     
    1.2  (34)
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    Ratings (the higher the better)
    • Location
    • Efficiency
    • Professionalism
    • Service
    Comments
    Just went through this debacle on 3 May 2018. My biggest gripe is the time it takes to do this. I arrived at around 8:00 am and only left after 3:00 pm. Most of this time was spent standing in the queue outside the building. Staff were OK and blamed slow computer response time? What you need:
    - 1 photo for renewal doc - Will cost R60 for 4 photos if done on site (either by entrance gate or inside building)
    - additional photos if temporary license is required i.e. your license has expired already
    - Proof of residence - I used Telkom account
    - Copy of ID doc - Can be done at entrance gate for R5
    - Original ID and License
    - R 244 cash - no sure if they take Bank Cards
    - Certificate of eye test from an optometrist is allowed

    Hope this helps others.
    Overall Rating 
     
    2.3
    Location 
     
    4.0
    Efficiency 
     
    1.0
    Professionalism 
     
    3.0
    Service 
     
    1.0
    Emil Reviewed by Emil May 07, 2018
      -   View all my reviews (1)

    7 hour wait in Q for Drivers renew application

    Just went through this debacle on 3 May 2018. My biggest gripe is the time it takes to do this. I arrived at around 8:00 am and only left after 3:00 pm. Most of this time was spent standing in the queue outside the building. Staff were OK and blamed slow computer response time? What you need:
    - 1 photo for renewal doc - Will cost R60 for 4 photos if done on site (either by entrance gate or inside building)
    - additional photos if temporary license is required i.e. your license has expired already
    - Proof of residence - I used Telkom account
    - Copy of ID doc - Can be done at entrance gate for R5
    - Original ID and License
    - R 244 cash - no sure if they take Bank Cards
    - Certificate of eye test from an optometrist is allowed

    Hope this helps others.

    Was this review helpful to you? 
    You guys have been offline since the 19th,you not serious .I have been there for like 3 times now and they just keep telling me u are offline .Please do something about it,honestly
    Overall Rating 
     
    1.8
    Location 
     
    2.0
    Efficiency 
     
    2.0
    Professionalism 
     
    2.0
    Service 
     
    1.0
    Mnady Reviewed by Mnady January 23, 2018
      -   View all my reviews (1)

    poor sevice

    You guys have been offline since the 19th,you not serious .I have been there for like 3 times now and they just keep telling me u are offline .Please do something about it,honestly

    Was this review helpful to you? 
    What is your telephone number. I need to check if my renewed drivers license is by you.

    Overall Rating 
     
    1.3
    Location 
     
    1.0
    Efficiency 
     
    2.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Leon Reviewed by Leon December 04, 2017
      -   View all my reviews (1)

    Drivers license renewal and telephone number

    What is your telephone number. I need to check if my renewed drivers license is by you.

    Was this review helpful to you? 
    I had all my documentation ready for my renewal of my drivers license only to be told that they only except bank statements or utility bills.
    I had an e-toll statement (a government issued document) as proof of residence which even has my ID no. printed on. My bank statement doesn't arrive at my postal address it gets sent electronically. Shocking, it feels like they are on some power trip or like waisting your time. I really think they need to inform their staff better on what does apply as proof of residence because any bill with your address on it should be sufficient as proof of residence.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Jolanda Reviewed by Jolanda September 18, 2017
      -   View all my reviews (1)

    Badly trained staff

    I had all my documentation ready for my renewal of my drivers license only to be told that they only except bank statements or utility bills.
    I had an e-toll statement (a government issued document) as proof of residence which even has my ID no. printed on. My bank statement doesn't arrive at my postal address it gets sent electronically. Shocking, it feels like they are on some power trip or like waisting your time. I really think they need to inform their staff better on what does apply as proof of residence because any bill with your address on it should be sufficient as proof of residence.

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    Dingy looking offices with no friendly face to assist. Man sitting at front desk is moody and aggressive. Total lack of communication. Staff lack training and direction on their duties. Is there a receptionist that will answer a phone? Phone rings and rings.....Shocking !!!
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Bernadette Reviewed by Bernadette August 22, 2017
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    BAD SERVICE

    Dingy looking offices with no friendly face to assist. Man sitting at front desk is moody and aggressive. Total lack of communication. Staff lack training and direction on their duties. Is there a receptionist that will answer a phone? Phone rings and rings.....Shocking !!!

    Was this review helpful to you? 
    Horrible experience. I literally lost and entire day waiting to do my license renewal. The staff are not adequately trained, the only question that they can answer is which queue you should join. You are harassed by car guards in the parking lot, no adequate seating available for the elderly. The entire place is a big dump
    Overall Rating 
     
    1.5
    Location 
     
    3.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0

    Horrible

    Horrible experience. I literally lost and entire day waiting to do my license renewal. The staff are not adequately trained, the only question that they can answer is which queue you should join. You are harassed by car guards in the parking lot, no adequate seating available for the elderly. The entire place is a big dump

    Was this review helpful to you? 
    After trying for days. I have come to realize that as with most government departments...they have run out of money to pay their phone bills. Or have they got competent enough staff to actually answer the phone.
    My best bet is actually to drive there myself and see. Ps... all I actually want to know are the times they are open on a Saturday.
    Anyone out there who can help me?? PLEASE??
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Peter Ackerman Reviewed by Peter Ackerman July 04, 2017
      -   View all my reviews (1)

    Any phones working...???

    After trying for days. I have come to realize that as with most government departments...they have run out of money to pay their phone bills. Or have they got competent enough staff to actually answer the phone.
    My best bet is actually to drive there myself and see. Ps... all I actually want to know are the times they are open on a Saturday.
    Anyone out there who can help me?? PLEASE??

    Was this review helpful to you? 
    web site out of date 0116221410 no longer valid/just rings New number just rings no one answers it ????
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    IAN Reviewed by IAN June 05, 2017
      -   View all my reviews (1)

    RUBISH

    web site out of date 0116221410 no longer valid/just rings New number just rings no one answers it ????

    Was this review helpful to you? 
    There is no excuse for not having someone to answer the phone. This is a public service and should be available to the public at all times, during working hours. Not only is one of the numbers online not valid anymore (0116221410), but no one answers the number that does ring (0119990892). Unacceptable and very poor showing for such a good centre. I wonder if anyone connected to management at the centre even bothers to read these reviews? There are certainly no responses to any.
    Just simply unacceptable among a lot of other unacceptable things in public service.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Itta Roussos Reviewed by Itta Roussos May 18, 2017
      -   View all my reviews (1)

    No reliable phone number

    There is no excuse for not having someone to answer the phone. This is a public service and should be available to the public at all times, during working hours. Not only is one of the numbers online not valid anymore (0116221410), but no one answers the number that does ring (0119990892). Unacceptable and very poor showing for such a good centre. I wonder if anyone connected to management at the centre even bothers to read these reviews? There are certainly no responses to any.
    Just simply unacceptable among a lot of other unacceptable things in public service.

    Was this review helpful to you? 
    Incompetent, rude, unfriendly, unhelpful staff!!! Worst centre ever!!!!!!!!!!!!!!!!!!! 5 years ago it was one of the best, since then it has gone downhill, staff don't bother to answer the 011 999 1973 number which was given to me by another staff member. Been there 3 times and wasted 3 half a days of leave without even applying for the renewal of my drivers licence!!!!!!!!!!!!!!!!!!!!!!!!
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Jeanett Reviewed by Jeanett May 16, 2017
      -   View all my reviews (1)

    EXTEMELY RUDE & ABRUPT STAFF

    Incompetent, rude, unfriendly, unhelpful staff!!! Worst centre ever!!!!!!!!!!!!!!!!!!! 5 years ago it was one of the best, since then it has gone downhill, staff don't bother to answer the 011 999 1973 number which was given to me by another staff member. Been there 3 times and wasted 3 half a days of leave without even applying for the renewal of my drivers licence!!!!!!!!!!!!!!!!!!!!!!!!

    Was this review helpful to you? 
    Went to renew my drivers licence this morning. What a fantastic experience. The lady at reception, the lady who did my test - both absolutely fantastic. Thank you for making the morning so pleasant for this old lady! I would recommend this station to everyone. Thank you for an all round wonderful and helpful experience
    Overall Rating 
     
    5.0
    Location 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Frances hackney Reviewed by Frances hackney April 10, 2017
      -   View all my reviews (1)

    Mrs

    Went to renew my drivers licence this morning. What a fantastic experience. The lady at reception, the lady who did my test - both absolutely fantastic. Thank you for making the morning so pleasant for this old lady! I would recommend this station to everyone. Thank you for an all round wonderful and helpful experience

    Was this review helpful to you? 
    It still says that the land line number ( on their website ) does not exist ???? Renewed my drivers licence in November and still waiting to hear if I must collect it wtf ??? Useless
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    craig Reviewed by craig February 13, 2017
      -   View all my reviews (1)

    wtf

    It still says that the land line number ( on their website ) does not exist ???? Renewed my drivers licence in November and still waiting to hear if I must collect it wtf ??? Useless

    Was this review helpful to you? 
    It keeps on saying the number you have dialled doesn't exist............
    Overall Rating 
     
    1.5
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    2.0
    Service 
     
    2.0
    hilda Reviewed by hilda January 20, 2017
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    LANDLINE NOT WORKING!!!!

    It keeps on saying the number you have dialled doesn't exist............

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    impossible to get through on the phone line, staff are the rudest I have ever dealt with especially the tellers, they seem to think they doing everyone a huge favour been there.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    D E'Silva Reviewed by D E'Silva November 29, 2016
      -   View all my reviews (1)

    Contact

    impossible to get through on the phone line, staff are the rudest I have ever dealt with especially the tellers, they seem to think they doing everyone a huge favour been there.

    Was this review helpful to you? 
    Why have a rating system? Really?????? 0000 FOR EVERYTHING!!!!!!!!
    I have tried phoning for A MONTH and the number does not exist.
    I've been there twice to renew and the service was ok, but heck that was years ago.
    What I don't understand is how their number doesn't exist and Edenvale doesn't answer the effing phone!!!!?????
    My license expires in a few days and I don't even know if Bedfordview is open on a Saturday. Some of us don't have the time to go during the week and if I go on my lunch break I don't even know how long they're going to take to process.
    So does this mean that because these aholes aren't doing what they're supposed to (typical service with government) do I have to pay for a temporary licence as well cos these guys are an effup?
    Oh everyone, on the gov website you have to contact your DLTesting place to find out their fee. So everyone charges differently but they can't give an effing ballpark figure and you can't even get hold of them to find out how much.
    I AM LIVID AND DISGUSTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Kim Reviewed by Kim October 27, 2016
      -   View all my reviews (1)

    LIVID AND DISGUSTED!!!!!!

    Why have a rating system? Really?????? 0000 FOR EVERYTHING!!!!!!!!
    I have tried phoning for A MONTH and the number does not exist.
    I've been there twice to renew and the service was ok, but heck that was years ago.
    What I don't understand is how their number doesn't exist and Edenvale doesn't answer the effing phone!!!!?????
    My license expires in a few days and I don't even know if Bedfordview is open on a Saturday. Some of us don't have the time to go during the week and if I go on my lunch break I don't even know how long they're going to take to process.
    So does this mean that because these aholes aren't doing what they're supposed to (typical service with government) do I have to pay for a temporary licence as well cos these guys are an effup?
    Oh everyone, on the gov website you have to contact your DLTesting place to find out their fee. So everyone charges differently but they can't give an effing ballpark figure and you can't even get hold of them to find out how much.
    I AM LIVID AND DISGUSTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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