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Home Transport Vehicle Licensing and Testing Stations Edenvale Licensing & Testing Station

Edenvale Licensing & Testing Station

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1.6 (7 Reviews)

    Edenvale Licensing & Testing Station http://govza.yowzit.com/ekurhuleni-metropolit...
    Edenvale Licensing & Testing Station offers - Renewals of driver's license cards. Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, r...
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    Edenvale Licensing & Testing Station offers - Renewals of driver's license cards.
    Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, ratings, reviews & recommendations.

    User reviews

    Average user rating from: 7 user(s)

    Overall Rating 
     
    1.6
    Location 
     
    1.7  (7)
    Efficiency 
     
    1.7  (7)
    Professionalism 
     
    1.4  (7)
    Service 
     
    1.6  (7)
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    Ratings (the higher the better)
    • Location
    • Efficiency
    • Professionalism
    • Service
    Comments
    Sir

    I would like to draw your attention to the APPALING telephone service - sorry non service - at the driving license dept - 011 999 3274, it just rings & rings & rings & after 90 seconds drops out !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

    This sir is the 21st century why don't you & / or your staff enter it before it's too late.

    My request was to be IF anybody bothered to answer the telephone "is my new drivers license ready for collection", I ask this as I applied & paid for this on15 / 11 / 2017.

    Your IMMEDIATE response is anticipated.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    McCrorie Reviewed by McCrorie January 31, 2018
      -   View all my reviews (1)

    SERVICE COMPLAINT

    Sir

    I would like to draw your attention to the APPALING telephone service - sorry non service - at the driving license dept - 011 999 3274, it just rings & rings & rings & after 90 seconds drops out !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

    This sir is the 21st century why don't you & / or your staff enter it before it's too late.

    My request was to be IF anybody bothered to answer the telephone "is my new drivers license ready for collection", I ask this as I applied & paid for this on15 / 11 / 2017.

    Your IMMEDIATE response is anticipated.

    Was this review helpful to you? 
    Not happy. Spent 5 hours standing in the freezing cold to renew my licence. Only ONE person to do eye tests! Ended up with flu that has lasted for over a month now!! Was told that I'd get a call when my licence is ready. It's way over a month now and no call and impossible to contact via telephone! How do I find out if my licence is ready for collection? I cannot drive there on the assumption alone? Has anyone ever gotten a response from posting on here?? Doesn't look like it!!
    Overall Rating 
     
    2.0
    Location 
     
    2.0
    Efficiency 
     
    2.0
    Professionalism 
     
    2.0
    Service 
     
    2.0
    Lois Reviewed by Lois September 12, 2017
    Last updated: September 12, 2017
      -   View all my reviews (1)

    Not happy!

    Not happy. Spent 5 hours standing in the freezing cold to renew my licence. Only ONE person to do eye tests! Ended up with flu that has lasted for over a month now!! Was told that I'd get a call when my licence is ready. It's way over a month now and no call and impossible to contact via telephone! How do I find out if my licence is ready for collection? I cannot drive there on the assumption alone? Has anyone ever gotten a response from posting on here?? Doesn't look like it!!

    Was this review helpful to you? 
    I'm here at the licence department to renew my driver's licence and to my surprise, four(4) hours later, I haven't been helped. Your service is beyond terrible. How can you have only two people who do the eye test. In addition, it takes on average ten(10) minutes to do the eye test. This is pathetic and disgusting.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Thabo Reviewed by Thabo July 12, 2017
      -   View all my reviews (1)

    Terrible Service

    I'm here at the licence department to renew my driver's licence and to my surprise, four(4) hours later, I haven't been helped. Your service is beyond terrible. How can you have only two people who do the eye test. In addition, it takes on average ten(10) minutes to do the eye test. This is pathetic and disgusting.

    Was this review helpful to you? 
    Everybody is giving this Edenvale office wonderful ratings BUT has anybody tried to phone them??? I phoned Kempton Park office to just be told that Kempton Park office is closed for renovations and while still asking questions as to what to do and what I need the phone was put down in my ear without telling me what I needed to know - that was so rude after I was very friendly. So after that unpleasantness I tried all morning to phone the Edenvale office and that phone remains engaged constantly. I do not know exactly what I need, how much it will cost, may I pay with a card or must I have cash, what hours do they operate and if I need an appointment. The website does not tell me this info at all - so I might have to spend the petrol to drive there and then have to go back again and then again when I have to collect the license card - not favorable for an unemployed person at all. I can understand that their phones might be very busy but REALLY two hours trying continuously and not get through - something must be wrong???
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Edna Reviewed by Edna June 19, 2017
      -   View all my reviews (1)

    renew driver's license telephone enquiry

    Everybody is giving this Edenvale office wonderful ratings BUT has anybody tried to phone them??? I phoned Kempton Park office to just be told that Kempton Park office is closed for renovations and while still asking questions as to what to do and what I need the phone was put down in my ear without telling me what I needed to know - that was so rude after I was very friendly. So after that unpleasantness I tried all morning to phone the Edenvale office and that phone remains engaged constantly. I do not know exactly what I need, how much it will cost, may I pay with a card or must I have cash, what hours do they operate and if I need an appointment. The website does not tell me this info at all - so I might have to spend the petrol to drive there and then have to go back again and then again when I have to collect the license card - not favorable for an unemployed person at all. I can understand that their phones might be very busy but REALLY two hours trying continuously and not get through - something must be wrong???

    Was this review helpful to you? 
    I have been calling the testing department for test dates, and they are not responding or else i am using an old number : 033 386 6256,
    Can any1 give me a correct direct contacts plz for Mkondeni licensing department?
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Nozipho Reviewed by Nozipho July 20, 2015
      -   View all my reviews (1)

    Miss

    I have been calling the testing department for test dates, and they are not responding or else i am using an old number : 033 386 6256,
    Can any1 give me a correct direct contacts plz for Mkondeni licensing department?

    Was this review helpful to you? 
    I got my driver's license at this testing station and it was great. I didn't have to wait long. They were efficient in processing my test and the staff were good. I know people have really awful experiences when they go for their driver's test but mine was wonderful and you really need that on such a nerve wrecking day!
    Overall Rating 
     
    4.0
    Location 
     
    5.0
    Efficiency 
     
    4.0
    Professionalism 
     
    3.0
    Service 
     
    4.0
    Taryn Duncan Reviewed by Taryn Duncan March 25, 2015
    Top 10 Reviewer  -   View all my reviews (62)

    Licensing (Edenvale)

    I got my driver's license at this testing station and it was great. I didn't have to wait long. They were efficient in processing my test and the staff were good. I know people have really awful experiences when they go for their driver's test but mine was wonderful and you really need that on such a nerve wrecking day!

    Was this review helpful to you? 
    After being Shouted at and harassed at the Edenvale Licensing department, I now realize no matter how much tax we pay, that service and delivery is not commitment with the Licensing department.
    The see what they do as a favor to the general public to a customer focus point or a need to deliver sector!

    I feel insulted and furious of how I was treated with such a rude and unprofessional manager and honestly wish I could do my licensing somewhere else where there is better service levels.
    Overall Rating 
     
    1.3
    Location 
     
    1.0
    Efficiency 
     
    2.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Nicky Verster Reviewed by Nicky Verster March 07, 2015
      -   View all my reviews (1)

    Horrible service!

    After being Shouted at and harassed at the Edenvale Licensing department, I now realize no matter how much tax we pay, that service and delivery is not commitment with the Licensing department.
    The see what they do as a favor to the general public to a customer focus point or a need to deliver sector!

    I feel insulted and furious of how I was treated with such a rude and unprofessional manager and honestly wish I could do my licensing somewhere else where there is better service levels.

    Was this review helpful to you?