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Home Transport Vehicle Licensing and Testing Stations Winkelspruit Licensing & Testing Station

Winkelspruit Licensing & Testing Station

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4.0 (11 Reviews)

    Winkelspruit Licensing & Testing Station http://govza.yowzit.com/ethekwini-metropolita...
    Winkelspruit Licensing & Testing Station offers - Renewals of driver's license cards. Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hour...
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    Winkelspruit Licensing & Testing Station offers - Renewals of driver's license cards.
    Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, ratings, reviews & recommendations.

    User reviews

    Average user rating from: 11 user(s)

    Overall Rating 
     
    4.0
    Location 
     
    3.6  (11)
    Efficiency 
     
    4.2  (11)
    Professionalism 
     
    4.1  (11)
    Service 
     
    4.0  (11)
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    Ratings (the higher the better)
    • Location
    • Efficiency
    • Professionalism
    • Service
    Comments
    Well went there in May got it done quiet quick was there by 7am and by 9h30 was out...and the staff were quiet faster and know what they are doing.But now have a problem never got sms notification almost 3rd month.I tried to call with no luck at all i don't wanna risk going there an i don't get it.
    Overall Rating 
     
    3.8
    Location 
     
    3.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    4.0

    RENEWAL LICENCE

    Well went there in May got it done quiet quick was there by 7am and by 9h30 was out...and the staff were quiet faster and know what they are doing.But now have a problem never got sms notification almost 3rd month.I tried to call with no luck at all i don't wanna risk going there an i don't get it.

    Was this review helpful to you? 
    My son and I applied for our new drivers licences at Winkelspruit at the same time. In the interim he had a bad scooter accident and was in rehab for 3 months. When I collected my licence, I asked for his as well having his I.D. and letter from them with the date of collection in my possession. By the way, we never did receive an sms telling us our licences were ready. The woman behind the counter was very rude and said I must have a letter from my son before they'll give me his licence! I explained that he was in hospital and she asked "why does he need his licence then?" Duh! We went at 0630 on a Saturday morning and besides an issue with them not being able to read my fingerprints, it was quite quick and we were out by 0915.
    Overall Rating 
     
    3.3
    Location 
     
    4.0
    Efficiency 
     
    3.0
    Professionalism 
     
    3.0
    Service 
     
    3.0
    L Jacklin Reviewed by L Jacklin January 04, 2018
    Top 1000 Reviewer  -   View all my reviews (1)

    Collection of incapacitated son's licence

    My son and I applied for our new drivers licences at Winkelspruit at the same time. In the interim he had a bad scooter accident and was in rehab for 3 months. When I collected my licence, I asked for his as well having his I.D. and letter from them with the date of collection in my possession. By the way, we never did receive an sms telling us our licences were ready. The woman behind the counter was very rude and said I must have a letter from my son before they'll give me his licence! I explained that he was in hospital and she asked "why does he need his licence then?" Duh! We went at 0630 on a Saturday morning and besides an issue with them not being able to read my fingerprints, it was quite quick and we were out by 0915.

    Was this review helpful to you? 
    hi - I have recently received my new License fm Winklespruit and it has been Lost - can a new one be reissued on my ID no or do have to go thro the whole process again ?

    thank you
    Susanne Wright
    083 724 2296
    Overall Rating 
     
    5.0
    Location 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Susanne Wright Reviewed by Susanne Wright November 20, 2017
    Top 1000 Reviewer  -   View all my reviews (1)

    Reissue of Lisence

    hi - I have recently received my new License fm Winklespruit and it has been Lost - can a new one be reissued on my ID no or do have to go thro the whole process again ?

    thank you
    Susanne Wright
    083 724 2296

    Was this review helpful to you? 
    I called ahead to make sure that I had everything I needed. If I hadn't done that I'd probably have been back 2 or 3 times because I didn't have passport photo's or something. The waiting area is outside & was pretty cold in Winter. There was a wait but it wasn't too long. The staff were helpful but not overly so. All in all it was an okay experience!
    Overall Rating 
     
    2.5
    Location 
     
    2.0
    Efficiency 
     
    4.0
    Professionalism 
     
    2.0
    Service 
     
    2.0
    Gary Laight Reviewed by Gary Laight September 12, 2016
    Top 500 Reviewer  -   View all my reviews (5)

    Not the worst service in the world

    I called ahead to make sure that I had everything I needed. If I hadn't done that I'd probably have been back 2 or 3 times because I didn't have passport photo's or something. The waiting area is outside & was pretty cold in Winter. There was a wait but it wasn't too long. The staff were helpful but not overly so. All in all it was an okay experience!

    Was this review helpful to you? 
    If people consider the staff asrude at RTI WINKLESPRUIT put yourself in their shoes. RTI WINKLESPRUIT is run by government and the licensing is done by the municipality... although they are on the same grounds, they are not connected in any way. It is like phoning Game in Galleria and asking them about Checkers specials... They even have an answering service asking people to call the municipality. RTI does not know how the municipality operates and cannot answer queries for them...
    Overall Rating 
     
    5.0
    Location 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Melissa Reviewed by Melissa August 31, 2016
    Top 500 Reviewer  -   View all my reviews (2)

    Miss

    If people consider the staff asrude at RTI WINKLESPRUIT put yourself in their shoes. RTI WINKLESPRUIT is run by government and the licensing is done by the municipality... although they are on the same grounds, they are not connected in any way. It is like phoning Game in Galleria and asking them about Checkers specials... They even have an answering service asking people to call the municipality. RTI does not know how the municipality operates and cannot answer queries for them...

    Was this review helpful to you? 
    This number is not for drivers licesnsing and instead it is for RTI WINKLESPRUIT who are Traffic Police ONLY!!!
    Overall Rating 
     
    4.0
    Location 
     
    1.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Melissa Reviewed by Melissa August 31, 2016
    Top 500 Reviewer  -   View all my reviews (2)

    Miss

    This number is not for drivers licesnsing and instead it is for RTI WINKLESPRUIT who are Traffic Police ONLY!!!

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    SO...I called the number listed on the net for Winkelspruit this morning for enquiries about learners/licence. The telephone prompt was to dial the eThekwini municipality and since they haven't answered for the past 2 hours I decide to call the road traffic department politely asking if there is any way they could assist in the information I needed or transfer the call since they are one company just different departments, my query was a simple request of the closing times, but if the rude woman would just shut her mouth instead of ranting and listen maybe it would've been a quick 1 minute call leaving both of us to happily continue with our day...INSTEAD she screams and tells me that was the wrong department...DUUUUUUUUR! that is what I said when she answered, that I knew it was the wrong line, but would like some HELP. seemed too much to just assist. what ever happened to customer service? gee wiz! this is pathetic. I did not want to take half day from work to get there only to find out they are closed, hence my reason for the call. don't have people that have no telephone etiquette or patience to answer the phone in a company if they cannot.
    Overall Rating 
     
    1.0
    Location 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Cheyenne Reviewed by Cheyenne July 08, 2016
    Last updated: July 08, 2016
      -   View all my reviews (1)

    Rude unproffesional staff!

    SO...I called the number listed on the net for Winkelspruit this morning for enquiries about learners/licence. The telephone prompt was to dial the eThekwini municipality and since they haven't answered for the past 2 hours I decide to call the road traffic department politely asking if there is any way they could assist in the information I needed or transfer the call since they are one company just different departments, my query was a simple request of the closing times, but if the rude woman would just shut her mouth instead of ranting and listen maybe it would've been a quick 1 minute call leaving both of us to happily continue with our day...INSTEAD she screams and tells me that was the wrong department...DUUUUUUUUR! that is what I said when she answered, that I knew it was the wrong line, but would like some HELP. seemed too much to just assist. what ever happened to customer service? gee wiz! this is pathetic. I did not want to take half day from work to get there only to find out they are closed, hence my reason for the call. don't have people that have no telephone etiquette or patience to answer the phone in a company if they cannot.

    Was this review helpful to you? 
    I have been renewing my car licence here for as long as I can remember and I have not once had a problem. Staff are professional and efficient and one has to remember that no matter where you go you will wait in a queue so be prepared and take a book with. If you do not work and can get there later in the morning, there will not be much of a queue. It is all in the timing. I have absolutely no complaints whatsoever after having been here numerous times and always been treated with respect.
    Overall Rating 
     
    5.0
    Location 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Gloria Strydom Reviewed by Gloria Strydom June 30, 2015
    Top 50 Reviewer  -   View all my reviews (54)

    Impressed

    I have been renewing my car licence here for as long as I can remember and I have not once had a problem. Staff are professional and efficient and one has to remember that no matter where you go you will wait in a queue so be prepared and take a book with. If you do not work and can get there later in the morning, there will not be much of a queue. It is all in the timing. I have absolutely no complaints whatsoever after having been here numerous times and always been treated with respect.

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    Everyone in Durban goes here with the expectations it's better than all others but I don't think it is. Customer service is same old same old and their service delivery is about the same as rossburgh in my experience. All in all its your usual affair.
    Overall Rating 
     
    4.0
    Location 
     
    3.0
    Efficiency 
     
    4.0
    Professionalism 
     
    5.0
    Service 
     
    4.0

    Mediocre

    Everyone in Durban goes here with the expectations it's better than all others but I don't think it is. Customer service is same old same old and their service delivery is about the same as rossburgh in my experience. All in all its your usual affair.

    Was this review helpful to you? 
    I love going here for my car licence renewal as it is very well run with competent staff who are really willing to help. My daughter did her learners and her drivers here and even though they are extremely strict it was smooth sailing. I do like the fact that they are strict because we have too many people on the road who really do not know how to drive.

    One bit of advice - do not go early in the morning for renewals as you will wait in a very long queue but if you get there after 11am you do not have a long wait at all.
    Overall Rating 
     
    5.0
    Location 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Dawn Wallenkamp Reviewed by Dawn Wallenkamp June 29, 2015
    Top 10 Reviewer  -   View all my reviews (87)

    Well Run

    I love going here for my car licence renewal as it is very well run with competent staff who are really willing to help. My daughter did her learners and her drivers here and even though they are extremely strict it was smooth sailing. I do like the fact that they are strict because we have too many people on the road who really do not know how to drive.

    One bit of advice - do not go early in the morning for renewals as you will wait in a very long queue but if you get there after 11am you do not have a long wait at all.

    Was this review helpful to you? 
    My step-daughter thought it would be easier going down to Winkelspruit Licensing Testing Station to pass her drivers licence thinking that they let things slip by the waist side, she was caught with a big surprise. They are stricter than Rossburgh Testing Grounds. I like that a whole load. It is just what we need on the roads. Half of the time you wonder how some people got there licences and we all know the answer to that and I have always vowed I will not allow any kids that I know to go this route. Sadly she failed, but immediately re-booked and did a few more lessons with the driving school and went for her drivers again and passed with flying colors. Today she drives daily and is no hazard on the road because she did it the proper route. Thumbs up to you Winkelspruit Licensing Department for keeping your act above board and keeping the level of professionalism, it is what we all need in South Africa.
    Overall Rating 
     
    5.0
    Location 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Vanessa Cousins Reviewed by Vanessa Cousins June 20, 2015
    Top 10 Reviewer  -   View all my reviews (70)

    Not bad at all

    My step-daughter thought it would be easier going down to Winkelspruit Licensing Testing Station to pass her drivers licence thinking that they let things slip by the waist side, she was caught with a big surprise. They are stricter than Rossburgh Testing Grounds. I like that a whole load. It is just what we need on the roads. Half of the time you wonder how some people got there licences and we all know the answer to that and I have always vowed I will not allow any kids that I know to go this route. Sadly she failed, but immediately re-booked and did a few more lessons with the driving school and went for her drivers again and passed with flying colors. Today she drives daily and is no hazard on the road because she did it the proper route. Thumbs up to you Winkelspruit Licensing Department for keeping your act above board and keeping the level of professionalism, it is what we all need in South Africa.

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