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Home Affairs (Cullinan)

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3.6 (11 Reviews)

    Home Affairs (Cullinan) http://govza.yowzit.com/home-affairs/home-aff...
    The Department of Home Affairs Cullinan is 30km east of Pretoria,  and offers a range of services for all citizens of South Africa, as well as foreigners. These include Civic Services: Maintaining th...
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    The Department of Home Affairs Cullinan is 30km east of Pretoria,  and offers a range of services for all citizens of South Africa, as well as foreigners. These include Civic Services: Maintaining the National Population Register (NPR), Managing the birth, marriage and death records, Determining and granting citizenship, Issuing travel documents and passports, Issuing identity documents (ID).
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    User reviews

    Average user rating from: 11 user(s)

    Overall Rating 
     
    3.6
    Quality of Information/ Advice 
     
    3.6  (11)
    Efficiency 
     
    3.7  (11)
    Professionalism 
     
    3.5  (11)
    Service 
     
    3.7  (11)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    good good
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    agosi sello Reviewed by agosi sello October 20, 2016
      -   View all my reviews (1)

    good

    good good

    Was this review helpful to you? 
    The same sort of aloof treatment dished out by other state departments is served at the Cullinan Home affairs office as well.

    The office just has the capability of using the security to ensure the most pathetic experience possible.

    I applied for a new I'd. It was done well in advance for the election. Now end August. Still NOTHING. I got told I make a Noise and was escorted out.

    Problem is I enquired on all the other methods and found out, the office lost one of my photographs.

    So I wonder who is making the noise. The empty shell behind the PC trying to operate it or the security.

    I had my INFO.

    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Pierre Steyn Reviewed by Pierre Steyn August 26, 2016
      -   View all my reviews (1)

    Pathetic

    The same sort of aloof treatment dished out by other state departments is served at the Cullinan Home affairs office as well.

    The office just has the capability of using the security to ensure the most pathetic experience possible.

    I applied for a new I'd. It was done well in advance for the election. Now end August. Still NOTHING. I got told I make a Noise and was escorted out.

    Problem is I enquired on all the other methods and found out, the office lost one of my photographs.

    So I wonder who is making the noise. The empty shell behind the PC trying to operate it or the security.

    I had my INFO.

    Was this review helpful to you? 
    GOOD DAY

    YOU HAVE FORWARDED ME AN EMAIL THAT MY I.D. IS STILL AT YOUR OFFICES. I MOVED AWAY FROM YOUR AREA, AND I WOULD APPRECIATE IF YOU CAN SENT ME, MY I.D. BOOK TO :

    NO. 1, 4th AVENUE
    WARDEN
    9890

    KINDLY ADVISE VIA EMAIL IF YOU RECEIVED THIS, AND THAT MY I.D. WILL BE FORWARDED.

    I THANK YOU FOR YOUR EFFICIENT, FAST & GREAT SERVICE, WHEN MY I.D. WERE STOLEN A FEW MONTHS BACK, AND APOLOGIZE THAT I AM ONLY REACTING NOW.

    KIND REGARDS
    JC VAN WYK
    Overall Rating 
     
    4.0
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    4.0
    Jeanette Caren van Wyk Reviewed by Jeanette Caren van Wyk March 02, 2016
      -   View all my reviews (1)

    MY IDENTITY BOOK - REF 52030201

    GOOD DAY

    YOU HAVE FORWARDED ME AN EMAIL THAT MY I.D. IS STILL AT YOUR OFFICES. I MOVED AWAY FROM YOUR AREA, AND I WOULD APPRECIATE IF YOU CAN SENT ME, MY I.D. BOOK TO :

    NO. 1, 4th AVENUE
    WARDEN
    9890

    KINDLY ADVISE VIA EMAIL IF YOU RECEIVED THIS, AND THAT MY I.D. WILL BE FORWARDED.

    I THANK YOU FOR YOUR EFFICIENT, FAST & GREAT SERVICE, WHEN MY I.D. WERE STOLEN A FEW MONTHS BACK, AND APOLOGIZE THAT I AM ONLY REACTING NOW.

    KIND REGARDS
    JC VAN WYK

    Was this review helpful to you? 
    The Department of Home Affairs in Cullinan is the best office! A small group of people helping each other to serve the public. Friendly, pleasant and efficient.

    I don't know who is in charge there but whatever you are doing, you are doing it correctly and I thank you for making a nightmare experience of dealing with Home Affairs in Pretoria seem like a breeze from the moment we entered your office.

    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Laurette Jones Reviewed by Laurette Jones February 01, 2016
      -   View all my reviews (1)

    The Department of Home Affairs in Cullinan

    The Department of Home Affairs in Cullinan is the best office! A small group of people helping each other to serve the public. Friendly, pleasant and efficient.

    I don't know who is in charge there but whatever you are doing, you are doing it correctly and I thank you for making a nightmare experience of dealing with Home Affairs in Pretoria seem like a breeze from the moment we entered your office.

    Was this review helpful to you? 
    Very poor service

    I am very disappointed with the service I received from this Office - I applied for my daughter's unabridged birth certificate on 21 August 2015. It is 14 weeks later and I am still waiting for it.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Olga Hattingh Reviewed by Olga Hattingh December 02, 2015
      -   View all my reviews (1)

    Unabridge certificates

    Very poor service

    I am very disappointed with the service I received from this Office - I applied for my daughter's unabridged birth certificate on 21 August 2015. It is 14 weeks later and I am still waiting for it.

    Was this review helpful to you? 
    I applied for my new SA passport at Cullinan Home Affairs in September 2015. It took only 2 weeks. The staff were friendly and helpful. I would suggest that Home Affairs improve the office building at Cullinan, not just for customers but for the staff too. All in all I was impressed with the service.
    Overall Rating 
     
    4.3
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    5.0
    Professionalism 
     
    4.0
    Service 
     
    4.0
    Ann Skelton Reviewed by Ann Skelton September 20, 2015
      -   View all my reviews (1)

    Generally impressed

    I applied for my new SA passport at Cullinan Home Affairs in September 2015. It took only 2 weeks. The staff were friendly and helpful. I would suggest that Home Affairs improve the office building at Cullinan, not just for customers but for the staff too. All in all I was impressed with the service.

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    Hi

    Could you please check for me whether my son`s Passport I applied for some few months ago is still with your office.My ID number is 6310175733085 and his Name is Nhlanhla Sam Molefe. I keep on trying your landline but up to no vain.

    Regards
    Mr Molefe D.M
    Overall Rating 
     
    4.8
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    4.0
    Service 
     
    5.0
    Dan Molefe Reviewed by Dan Molefe September 18, 2015
      -   View all my reviews (1)

    PASSPORT

    Hi

    Could you please check for me whether my son`s Passport I applied for some few months ago is still with your office.My ID number is 6310175733085 and his Name is Nhlanhla Sam Molefe. I keep on trying your landline but up to no vain.

    Regards
    Mr Molefe D.M

    Was this review helpful to you? 
    Great service guys, keep it up!!!
    Overall Rating 
     
    4.5
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    5.0
    Professionalism 
     
    4.0
    Service 
     
    5.0
    Clive Reviewed by Clive May 14, 2015
      -   View all my reviews (1)

    Service with a smile

    Great service guys, keep it up!!!

    Was this review helpful to you? 
    Cullinan has restored my faith in Home Affairs. What an excellent experience. 4 working days and my passport is ready for collection. And the service when I applied 4 days ago was effective and efficient. I will never go anywhere else.Well done to all at Home Affairs in Cullinan.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Jacques Reviewed by Jacques November 20, 2014
    Top 1000 Reviewer  -   View all my reviews (1)

    Brilliant

    Cullinan has restored my faith in Home Affairs. What an excellent experience. 4 working days and my passport is ready for collection. And the service when I applied 4 days ago was effective and efficient. I will never go anywhere else.Well done to all at Home Affairs in Cullinan.

    Was this review helpful to you? 
    While standing in line, there was several persons asking if they could help, I got fingerprinted, the works. I was there much shorter than I anticipated, and went away with such a positive thought about Home Affairs. I thought that was a really good experience.
    Overall Rating 
     
    4.3
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    5.0
    Reviewed by Marnie Buys October 08, 2014
    Top 1000 Reviewer  -   View all my reviews (1)

    Was very impressed

    While standing in line, there was several persons asking if they could help, I got fingerprinted, the works. I was there much shorter than I anticipated, and went away with such a positive thought about Home Affairs. I thought that was a really good experience.

    Was this review helpful to you? 
    Home Affairs Cullinan, as with all government services, is pathetic, uneducated, unprofessional with a typical mentality of "I have a job, I get pay" and that's it. Don't expect anything from this office. They don't answer the phone and they do as they please. They caused me endless trouble when trying to register my newborn son. They decided they want to register him in another man's name, regardless of the mother and I filling in all the relevant paperwork and providing all documentation proving that I am my the father of the child. They completely disregarded the information we supplied on the registration application. THis is going to incur huge costs for us, as we have to drive to Cullinan from Bronkhorstspruit every time. Just another example of why uneducated black idiot should'nt et a job, just because they are black. BEE DOESN'T WORK!!!!!!!!!
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Willie Nel Reviewed by Willie Nel May 19, 2014
    Top 1000 Reviewer  -   View all my reviews (1)

    Cullinan Home Affairs

    Home Affairs Cullinan, as with all government services, is pathetic, uneducated, unprofessional with a typical mentality of "I have a job, I get pay" and that's it. Don't expect anything from this office. They don't answer the phone and they do as they please. They caused me endless trouble when trying to register my newborn son. They decided they want to register him in another man's name, regardless of the mother and I filling in all the relevant paperwork and providing all documentation proving that I am my the father of the child. They completely disregarded the information we supplied on the registration application. THis is going to incur huge costs for us, as we have to drive to Cullinan from Bronkhorstspruit every time. Just another example of why uneducated black idiot should'nt et a job, just because they are black. BEE DOESN'T WORK!!!!!!!!!

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