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Home Affairs (Heidelberg)

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4.4 (7 Reviews)

    Home Affairs (Heidelberg) http://govza.yowzit.com/lesedi-local-municipa...
    The Department of Home Affairs Heidelberg is located 50 south-east of Johannesburg. They offer a range of services for all citizens of South Africa, as well as foreigners. These include Civic Services...
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    The Department of Home Affairs Heidelberg is located 50 south-east of Johannesburg. They offer a range of services for all citizens of South Africa, as well as foreigners. These include Civic Services: Maintaining the National Population Register (NPR), Managing the birth, marriage and death records, Determining and granting citizenship, Issuing travel documents and passports, Issuing identity documents (ID).
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    User reviews

    Average user rating from: 7 user(s)

    Overall Rating 
     
    4.4
    Quality of Information/ Advice 
     
    4.4  (7)
    Efficiency 
     
    4.4  (7)
    Professionalism 
     
    4.4  (7)
    Service 
     
    4.4  (7)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    What a pleasure to apply at the HA in Heidelberg. My wife, 4 kids and myself applied for passports and ID cards and were done in just over an hour. Highly recommend that branch.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Fabian Bakos Reviewed by Fabian Bakos July 12, 2017
      -   View all my reviews (1)

    Very effecient

    What a pleasure to apply at the HA in Heidelberg. My wife, 4 kids and myself applied for passports and ID cards and were done in just over an hour. Highly recommend that branch.

    Was this review helpful to you? 
    The Heidelberg Office is one of the best in SA, good service indeed they always strive for the best.
    Only improvement is for them to answer the calls besides that I am a happy customer
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Pontsho Monamodi Reviewed by Pontsho Monamodi April 13, 2016
      -   View all my reviews (1)

    They are the best

    The Heidelberg Office is one of the best in SA, good service indeed they always strive for the best.
    Only improvement is for them to answer the calls besides that I am a happy customer

    Was this review helpful to you? 
    I'd like to comment on the actual service however I can't if they can't be bothered to actually answer their telephones.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Claire Reviewed by Claire March 17, 2016
      -   View all my reviews (1)

    telephonic service

    I'd like to comment on the actual service however I can't if they can't be bothered to actually answer their telephones.

    Was this review helpful to you? 
    What a pleasure dealing with Zandi at the home affairs office.
    both applications processed in 20 minutes. NO QUEUES and very friendly.
    you set a good example of what public service SHOULD be like.



    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Jean Sagat Reviewed by Jean Sagat April 28, 2015
      -   View all my reviews (1)

    Passport applications for 2 kids

    What a pleasure dealing with Zandi at the home affairs office.
    both applications processed in 20 minutes. NO QUEUES and very friendly.
    you set a good example of what public service SHOULD be like.



    Was this review helpful to you? 
    I know have used them before great team, the best ever.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    m e hamilton Reviewed by m e hamilton January 19, 2015
      -   View all my reviews (1)

    ms

    I know have used them before great team, the best ever.

    Was this review helpful to you? 
    Such a pity that not more people have rated this office - best service I received in a very long time. These people are PROFESSIONAL, VERY HELPFUL and WONDERFUL!!!!!!!!!!!!
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Jane Reviewed by Jane January 15, 2015
    Top 1000 Reviewer  -   View all my reviews (1)

    Best service I received in a very long time

    Such a pity that not more people have rated this office - best service I received in a very long time. These people are PROFESSIONAL, VERY HELPFUL and WONDERFUL!!!!!!!!!!!!

    Was this review helpful to you? 
    A shame that no one has rated this office - these people are WONDERFUL!!!!!!!!!!!!

    Hermanus Pretorius
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Hermanus Pretorius Reviewed by Hermanus Pretorius December 24, 2014
    Top 1000 Reviewer  -   View all my reviews (1)

    Passport application

    A shame that no one has rated this office - these people are WONDERFUL!!!!!!!!!!!!

    Hermanus Pretorius

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