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Home Education Public Libraries Fichardt Park Library

Fichardt Park Library

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1.3 (1 Review)

    Fichardt Park Library http://govza.yowzit.com/mangaung-metropolitan...
    This service is provided by municipalities in cooperation with the Provincial Library Service. Libraries are resource centres for adults and children. The public can access or borrow books, audio book...
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    This service is provided by municipalities in cooperation with the Provincial Library Service. Libraries are resource centres for adults and children. The public can access or borrow books, audio books, music CDs, videos, CD-ROMs, newspapers and periodicals at their local library. Libraries are a community service that encourage reading, promote literacy, present video shows, run events, and provide holiday programmes for learners and story hours for toddlers.
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    User reviews

    Average user rating from: 1 user(s)

    Overall Rating 
     
    1.3
    Quality of Information/ Advice 
     
    1.0  (1)
    Efficiency 
     
    2.0  (1)
    Professionalism 
     
    1.0  (1)
    Service 
     
    1.0  (1)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    Librarian very rude and not helpful at all.

    We always had a very good experience and service at Fichardtpark Library, for many years.
    We, unfortunately, we experience a very bad attitude and poor customer service recently. Librarian (Rina) is rude.
    She is not interested in good human relations or service delivery.
    We miss the wonderful atmosphere and friendly service of Fichardpark Library, that we were used to in the past.
    Overall Rating 
     
    1.3
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    2.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Reading Circle Reviewed by Reading Circle June 28, 2019
      -   View all my reviews (1)

    Poor client service

    Librarian very rude and not helpful at all.

    We always had a very good experience and service at Fichardtpark Library, for many years.
    We, unfortunately, we experience a very bad attitude and poor customer service recently. Librarian (Rina) is rude.
    She is not interested in good human relations or service delivery.
    We miss the wonderful atmosphere and friendly service of Fichardpark Library, that we were used to in the past.

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