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Review Detail

 
Home Affairs (Prospecton)
Home Affairs
Renewing a passport, getting an unabridged birth certificate, getting an ID book, whatever you need, it seems like an impossible task at this Home Affairs!!! If you go to the counter that states passports, you are guaranteed that the person behind that counter does not do passports and will make you wait in another long queue to go to the correct person. Nothing is in order, nobody knows their job and you WILL wait there in numerous queues for the entire day. There is no quick in and out, and they steal cars there too so you are on edge the entire day. Once you actually get the correct person the next step is another disaster - the teller who you have to pay has gone on lunch/tea;/breakfast or just a break and the camera for the passports is forever broken. Do yourself a favour and go to Park Rynie Scottburgh where you will get done what needs to be done in a safe and secure area with great staff.
Overall Rating 
 
1.0
Quality of Information/ Advice 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
Jessica Reviewed by Jessica August 06, 2015
Top 50 Reviewer  -   View all my reviews (34)

Zero rating from me

Renewing a passport, getting an unabridged birth certificate, getting an ID book, whatever you need, it seems like an impossible task at this Home Affairs!!! If you go to the counter that states passports, you are guaranteed that the person behind that counter does not do passports and will make you wait in another long queue to go to the correct person. Nothing is in order, nobody knows their job and you WILL wait there in numerous queues for the entire day. There is no quick in and out, and they steal cars there too so you are on edge the entire day. Once you actually get the correct person the next step is another disaster - the teller who you have to pay has gone on lunch/tea;/breakfast or just a break and the camera for the passports is forever broken. Do yourself a favour and go to Park Rynie Scottburgh where you will get done what needs to be done in a safe and secure area with great staff.

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