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Review Detail

 
Home Affairs (Tongaat)
Home Affairs
tongaat office
stood in the line from 6:30am. only entered the office at 11:00am. my ticket was issued at 11:04 so on the system it would give a false impression about the queue times. no help from the staff . security guards are rude. What I don't understand is why isn't a government official assisting the public instead the guards are given that task. the security guards facial expressions ,its as if they want to fight with you, and what I have seen on that day they are not afraid to say what they want to people with no consequences.
after standing in the line for +-4h30 mins . there was 3 rows of empty seats . so I sat down . the guard instructed me not to sit there, and I asked her why she tells me because she said so. There's no service delivery in that office, people are not treated with respect.
update your ratings with a score of 0 ,so I can score home affairs with a 0
Overall Rating 
 
1.0
Quality of Information/ Advice 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
kevin Reviewed by kevin January 25, 2016
  -   View all my reviews (1)

mr

tongaat office
stood in the line from 6:30am. only entered the office at 11:00am. my ticket was issued at 11:04 so on the system it would give a false impression about the queue times. no help from the staff . security guards are rude. What I don't understand is why isn't a government official assisting the public instead the guards are given that task. the security guards facial expressions ,its as if they want to fight with you, and what I have seen on that day they are not afraid to say what they want to people with no consequences.
after standing in the line for +-4h30 mins . there was 3 rows of empty seats . so I sat down . the guard instructed me not to sit there, and I asked her why she tells me because she said so. There's no service delivery in that office, people are not treated with respect.
update your ratings with a score of 0 ,so I can score home affairs with a 0

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