|Quality of Information/ Advice||1.0|
Disgusting behaviour and shocking service!
If there was a ZERO on the rating scale that is what I would give them! Stood in a queue for 2 days in a row and had to turn away each time as systems would go offline after I have been there for over 5 hours. They do not assist at all! I am standing there with my 9 month old child simply wanting to collect a passport but the security will not even allow me to stand inside in the shade. DISGUSTING!!!!!