|Quality of Information/ Advice||1.0|
Unabridged Certificate - 1 year and 3 months later and it is still not processed!
I applied for my daughter's Unabridged Certificate on 11/08/2015. It is 1year and 3 months later...and it is still not processed. I called DHA over 20 times, visited the branch about 7 times, submitted DHA24 and DHA288 forms, emailed firstname.lastname@example.org, called an alternate number 012 4022250 (no answer). I am frustrated and really disappointed. I already cancelled 3 trips. We are scheduled to fly out on 07/12/2016, but it doesn't look very promising right now. Can anyone advise me on this?