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Home Affairs (Tongaat)
Home Affairs
I applied for my daughter's Unabridged Certificate on 11/08/2015. It is 1year and 3 months later...and it is still not processed. I called DHA over 20 times, visited the branch about 7 times, submitted DHA24 and DHA288 forms, emailed hacc@dha.gov.za, called an alternate number 012 4022250 (no answer). I am frustrated and really disappointed. I already cancelled 3 trips. We are scheduled to fly out on 07/12/2016, but it doesn't look very promising right now. Can anyone advise me on this?
Overall Rating 
 
1.0
Quality of Information/ Advice 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
Tasneem Khan Reviewed by Tasneem Khan November 10, 2016
  -   View all my reviews (1)

Unabridged Certificate - 1 year and 3 months later and it is still not processed!

I applied for my daughter's Unabridged Certificate on 11/08/2015. It is 1year and 3 months later...and it is still not processed. I called DHA over 20 times, visited the branch about 7 times, submitted DHA24 and DHA288 forms, emailed hacc@dha.gov.za, called an alternate number 012 4022250 (no answer). I am frustrated and really disappointed. I already cancelled 3 trips. We are scheduled to fly out on 07/12/2016, but it doesn't look very promising right now. Can anyone advise me on this?

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