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Review Detail

 
Home Affairs (Prospecton)
Home Affairs
I applied for my daughters unabridged birth certificate initially in January 2017 at the Prospecton Branch and it now January 2018 and I still have not received it. Since then I have made 3 applications again since it was not logged on the system the first time!
The queues are extremely long and it doesn't matter how long you've been there 3:30 is 3:30...
I've been there also 4 other separate occasions to try to apply for my sons id. Didn't even go in due to the 3:30 cutoff

Ridiculous
The offices don't open on Saturday , or so I'm told, so time off work has been taken to attend to this....
this is worse than a government hospital.

How on earth will our kids get the documents required for school on time!

Upset
Mum
Overall Rating 
 
1.0
Quality of Information/ Advice 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
Amanda Naidoo Reviewed by Amanda Naidoo January 09, 2018
  -   View all my reviews (1)

Ridiculous

I applied for my daughters unabridged birth certificate initially in January 2017 at the Prospecton Branch and it now January 2018 and I still have not received it. Since then I have made 3 applications again since it was not logged on the system the first time!
The queues are extremely long and it doesn't matter how long you've been there 3:30 is 3:30...
I've been there also 4 other separate occasions to try to apply for my sons id. Didn't even go in due to the 3:30 cutoff

Ridiculous
The offices don't open on Saturday , or so I'm told, so time off work has been taken to attend to this....
this is worse than a government hospital.

How on earth will our kids get the documents required for school on time!

Upset
Mum

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